Please read our FAQ before sending us a message.

What happens after I purchase a domain?

You will receive and email from sales(at)brandstead.com with the next steps. This will include sending you the logo files, and either requesting your registrar email/account for transfer, or giving you an authorization code on how to transfer the domain into your account. The process typically only takes a few days.

Is my payment secure and purchase guaranteed?

Yes. Most purchases are handled through Stripe via your credit card or PayPal account with SSL secured transfers. For higher value domains, Escrow.com is used providing additional security as the funds are held in reserve by a third party until the domain transfer is successfully completed.

How does the transfer process work?

If you wish to use the same registrar, simply send your account email and ID, and the domain will be transferred into your account following basic acceptance on your part. Using a different registrar, you will be given an Authorization code, which will allow you to move the domain to any registrar of your choosing.

How do I transfer a domain?

The process varies slightly for each registrar, but is quite simple overall. For ease of use here is a list for the process at all major registrars:

NameCheap

BlueHost

HostGator

GoDaddy

Hover

Gandi

DreamHost

Name.com

1&1

NetworkSolutions

TuCows

MelbourneIT

WildWestDomains

ResellerClub

Moniker

InMotionHosting

Enom

Namebright

Uniregistry

What if I don’t have a domain registrar account?

You can easily register for any domain registrar, as all used on our listings are publicly available to sign up for. The process is quick and does not have any cost

Do I have to use the registrar the domain is currently hosted with or can I use my own?

No, you may use whatever registrar you wish. Please specify this when you receive your post sale email. Please note, using a different registrar will require you to purchase an extra year of domain registration (typically $8-15 for .com domains), and the process takes about a week rather than near instant for same registrar transfers.

Is the Logo pictured on domain listings included with my sale?

Yes, all logos pictured are included with the sale in high resolution PNG and source AI/PSD format.

Is anything included with my domain purchase?

Yes, not only do most domains being sold include a high-resolution logo with all rights included, but many also include social profiles and in some cases full websites. Please see the specific listing for what is included. These items will be transferred after the domain itself.

What is included for my Logo?

Each logo includes a high resolution transparent PNG file, along with a .PSD or .AI source file so you will be able to resize, modify, and export into any format you wish. Logos are sent by email as a link or attachment following purchase as part of the transfer process.

Can I cancel and return a domain I have purchased?

Unfortunately no. Once transfer of the domain name has completed there are no refunds allowed and all sales are final due to the nature of domain transfers and registrar restrictions. Use of ‘friendly fraud’ chargebacks will result in possible legal action.